PSA: Don’t install OnePlus 2’s Oxygen OS 3.5.5 OTA
Just yesterday, OnePlus released an update to the OnePlus 2
for Oxygen OS which brought the phone to Oxygen OS version 3.5.5.
Unfortunately, many users are reporting that the update keeps dropping
network signal a few times per minute. OnePlus’ community forum is currently getting flooded with owners saying the network frequently drops on the phone.
The problem is almost entirely reported by owners most of which are using both networks simultaneously since the OnePlus 2 is a dualSIM device. Users using two SIMs at once, regardless of network, have also been reporting the same network dropout on both SIMs. Enabling Wi-Fi with the same SIM sees no issues, but once the user switches to mobile data, the network starts dropping intermittently.
OnePlus 2
Users have been able to figure out a workaround that requires two SIM
cards, putting another SIM in slot 2 and disabling it in the settings
will cease the networking from dropping, but then users won’t be able to
actively use both SIMs. Some users say that performing a reset of the
Network settings might also rectify the issue, but only some users got
lucky with that one.
OnePlus is already investigating the cause of the network connectivity issues with its community members. If you already downloaded and installed the update on the OnePlus 2, let us know if you are or aren’t experiencing these issues. Also let us know which carrier(s) you are using.
If you haven’t updated, we would recommend that you wait until the issue is fixed, though it mostly appears to be affecting users with SIM cards. Either way, OnePlus has already pulled the update.
Thanks for the tip Pratip !
Source (1,2)
The problem is almost entirely reported by owners most of which are using both networks simultaneously since the OnePlus 2 is a dualSIM device. Users using two SIMs at once, regardless of network, have also been reporting the same network dropout on both SIMs. Enabling Wi-Fi with the same SIM sees no issues, but once the user switches to mobile data, the network starts dropping intermittently.
OnePlus 2
Users have been able to figure out a workaround that requires two SIM
cards, putting another SIM in slot 2 and disabling it in the settings
will cease the networking from dropping, but then users won’t be able to
actively use both SIMs. Some users say that performing a reset of the
Network settings might also rectify the issue, but only some users got
lucky with that one.OnePlus is already investigating the cause of the network connectivity issues with its community members. If you already downloaded and installed the update on the OnePlus 2, let us know if you are or aren’t experiencing these issues. Also let us know which carrier(s) you are using.
If you haven’t updated, we would recommend that you wait until the issue is fixed, though it mostly appears to be affecting users with SIM cards. Either way, OnePlus has already pulled the update.
Thanks for the tip Pratip !
Source (1,2)
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